Pickup & Return in Taiwan Notice:

Convenience Store

1. HiLife & OK Stores:Pickup not available from 1/26 to 1/31

2. 7-11:In service during Lunar New Year Holiday

※ From 1/25 to 1/29, the final booking time will be 6:30AM. To avoid stock shortage, please place your order in advance.

Taoyuan Airport - WiFi Router Pickup Counter

Service available during Lunar New Year Holiday.

Taoyuan Airport - Pelican Counter

Service available during Lunar New Year Holiday.

iVideo Taipower Building Store Pickup

Opening Hours during New Year Holiday:

Closed on Jan. 24; Open from 9:00AM~6:00PM on Jan. 23, 25~29.

  • ※ Pickup and return is not available on 1/24.
  • ※ For pickup on 1/23, please place your order by 12:00PM on 1/23, and pick up the order during 12:00PM~5:30PM. To avoid stock shortage, please place your order in advance.
    - For return on 1/23, please return the WiFi package by 6:00PM on 1/23 (return by 12:00PM the next day is not allowed). For alternatives, we would recommend using Return Boxes at the airport.
    - For pickup on 1/25, please pick up your order after 12:00PM on 1/25 (pickup a day before is not available). For alternatives, we would recommend placing an order for pickup at the airport.

Hotel/Home Delivery

Not available from 1/13 to 1/29. For alternatives, we would recommend pickup & return at the airport.

  • ※ Before Lunar New Year Holiday, the last pickup date is Jan 12.
  • ※ After Lunar New Year Holiday, the earliest pickup date is Feb 1.

Pickup & Return in Japan Notice:

Service available during Lunar New Year Holiday.

Pickup & Return in America Notice:

Service available during Lunar New Year Holiday.