| Pickup/Return Locations |
Convenience Stores |
Pelican
(not available) |
WiFi Router Pickup Counter |
Deliver to your selected address such as home, office, or hotel.
Various return methods are available at Airport iVideo return box, any 7-11 in Taiwan except outlying islands, and iVideo store return.
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Taipei Store
iVideo Store Return Box
** Please drop the devices into the return box when the store is closed. The home router cannot be returned through the return box. Please return it during our business hours.
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Taoyuan Airport Terminal 1 Pick up after 12:00 noon on the Pickup Date.
Songshan Airport Pick up after 12:00 noon
Taichung Airport Pick up after 12:00 noon on the Pickup Date. (not available for now)
Tainan Airport Pick up after 12:00 noon on the Pickup Date.
Kaohsiung Airport Pick up after 12:00 noon (not available for now)
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Taoyuan Airport Terminal 1 Pick up after 12:00 noon
Taoyuan Airport Terminal 2 Pick up after 12:00 noon
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Taoyuan Airport Terminal 1 Pick up from 06:00-23:30
Taoyuan Airport Terminal 2 Pick up from 06:00-23:30
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| Shipping Fee |
$3.00 7-11
(Pickup&Return included) |
$5.00 (return included) |
$2.50 (Pickup&Return included)
Limited-time free shipping by ordering up to $70
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$5.36 (Pickup&Return included) |
Free Shipping |
| Attention |
Please note the pickup times for each convenience store.
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Please note the pickup time is after 12:00 noon for Pelican.
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Please note that the pickup time is 06:00-24:00
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For hotel deliveries, please make sure they can accept packages in advance. Please also make sure the name on the order matches the name on your booking reservation.
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Taipower Building Store: 08:30 AM - 06:00 PM Saturday, Sunday & Public holidays: 09:00 AM - 06:00 PM
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| Advantage |
Pickup at the earliest time possible |
Easy to pick up |
Pick up your device at a residential address or hotel.
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1. Urgent orders are acceptable! (Please E-mail or message us to check the availability of devices before visiting.)
2. On-the-spot teaching available
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| Booking Time |
By 4:00 PM two days before the start date.
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By 1:30 PM one day before the start date.
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By 1:30 PM two days before the start date.
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By 2:00 PM two days before the start date.
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By noon on the day of the start date.
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| Deliver steps |
see more |
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| Return Boxes |
Available in Taoyuan International Airport T1&T2, and Kaohsiung International Airport
(There is no additional charge for the Return Box. There is also no refund for Pelican and home/hotel delivery.)
Click Here For Location Map
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