Specifications:
Devices Supported for eSIM
*Please confirm if your device supports eSIM before purchase
Verify if your device is compatible with eSIM on your own. For instance, you can directly contact your carrier to confirm eSIM compatibility.
Method 1: Dial *#06# on your phone. If EID appears, it means your phone supports eSIM functionality.
Learn more▶️
Method 2: Check if you can find Celluar > SIMs > Add eSIM on your phone settings.
*Works only with unlocked phones.
*IOS manufactured for the Chinese Market are not eSIM capable. iPhones and Pixel phones can't use eSIM if the phone was purchased in Japan, or if bought with Verizon or Charter service.
*Check with your service provider and product manufacturer to ensure your device can operate with a 3rd party eSIM.
List of APN / Carries / Data reset time for eSIM
How to use:
- After placing your order, you can check the order information in your eSIM history
- You will receive the eSIM QR code via email within 3 minutes of ordering. Please follow the instructions in the email to proceed with the installation and activation. You need an internet connection to scan and install the eSIM QR code.
- Subject: iVideo eSIM Information and Quick Start Guide
Alternatively, you can go to Member Center --> eSIM History --> Click Resend QR Code!
You may also contact customer service for assistance.
- Please install the eSIM before you go overseas. (Installing it won't activate the plan).
- Activate your eSIM in the destination country, and the data usage days will begin.
- For more detailed information, check out our eSIM FAQ.
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