Perks
- 10GB in 4G speed for 7 days
- Speed throttled to 256kbps after the daily allowance
- Scan the QR code for quick installation and get online in a flash.
- No need to change SIM cards, no longer have to worry about losing your sim card.
- Free shipping! Receive your eSIM via email within 3 minutes.
- No need to return, no deposit required, and no credit card pre-authorization.
- Supports hotspot sharing. (Some Android systems are incompatible, not 100% supported)
- This plan is for internet access only and does not include voice calls and SMS services. However, you can switch back to your original phone number to receive calls.
- Compatible with eSIM-enabled smartphones and tablets.
Devices Supported for eSIM
*Please confirm if your device supports eSIM before purchase
Verify if your device is compatible with eSIM on your own. For instance, you can directly contact your carrier to confirm eSIM compatibility.
Method 1: Dial *#06# on your phone. If EID appears, it means your phone supports eSIM functionality.
Learn more▶️
Method 2: Check if you can find Celluar > SIMs > Add eSIM on your phone settings.
*Works only with unlocked phones.
*IOS manufactured for the Chinese Market are not eSIM capable. iPhones and Pixel phones can't use eSIM if the phone was purchased in Japan, or if bought with Verizon or Charter service.
*Check with your service provider and product manufacturer to ensure your device can operate with a 3rd party eSIM.
List of APN / Carries / Data reset time for eSIM
How to use
- After placing your order, you can check the order information in your eSIM history
- You will receive the eSIM QR code via email within 3 minutes of ordering. Please follow the instructions in the email to proceed with the installation and activation. You need an internet connection to scan and install the eSIM QR code.
- Subject: iVideo eSIM Information and Quick Start Guide
Alternatively, you can go to Member Center --> eSIM History --> Click Resend QR Code!
You may also contact customer service for assistance.
- Please install the eSIM before you go overseas. (Installing it won't activate the plan).
- Activate your eSIM in the destination country, and the data usage days will begin.
- For more detailed information, check out our eSIM FAQ.
Notice
- Please ensure that you are in an internet-connected environment before scanning and installing the eSIM QR code.
- Please install and activate the eSIM within the QR code's validity period to avoid expiration and loss of usability. Note that one eSIM device can hold up to 8 eSIM profiles.
- If you accidentally delete the installed eSIM within its validity period (refer to the iVideo eSIM order notification email), you can reinstall it by scanning the QR code, with a limit of 5 times. Note: Reinstallation is only permitted on the original device and cannot be transferred.
- If the eSIM plan is not scanned, downloaded, or successfully installed within the validity period, please contact iVideo customer service. Upon verification, you can cancel and get a refund, with a handling fee of $3.5 per instance.
- According to different telecommunications companies in various countries/regions, the eSIM may not 100% support certain mobile games or apps, and there may be limitations on their usage.
- If you encounter connection issues, try restarting your phone or moving to another location and then retry.
- If the eSIM does not function properly or the activation fails, please contact us.
Data Usage Guidelines:
To maintain network quality and stability under The International Fair Usage Policy, telecom companies may impose data limits or temporary suspensions for users with excessive usage within a short period. In such cases, refunds or additional compensation cannot be provided. Please avoid activities like watching videos, uploading or downloading large amounts of data, using network TV, voice/video calls, online gaming, etc.
We recommend turning off the device when not in use and disabling automatic updates and backups.
How do I turn off auto-update & auto-back on my mobile devices?
Recommended connection speed for watching videos.