10/3 iVideo is operating normally from 9 AM to 6 PM, providing on-site pickup and return services.
Phone support is suspended; for any inquiries, please contact us via Line and include your member phone number for order verification.
Line ID: @ivideo (please make sure to include the @).
For orders scheduled for pickup on 10/3-10/4 at convenience stores and airport counters, all items have been shipped on time and can be picked up at the designated locations.
For orders scheduled for home delivery on 10/3-10/5, due to the suspension of logistics services, packages will be delayed. If you have any issues with your order, please contact iVideo customer service for assistance.
If your plans are affected by the typhoon and you need to cancel or postpone, please notify us via Line. Customer service will process your request as soon as possible. Thank you.