Due to worsening weather, iVideo Taipei Store's operating hours on 10/31 will be adjusted to 9:00 AM to 2:00 PM, providing on-site pick-up and return services.
Phone service will be temporarily suspended, so please contact us through Line with any inquiries. Be sure to include your member phone number to allow us to locate your order quickly and respond as soon as possible. Line ID: @ivideo (please include the @ symbol).
Orders scheduled for convenience stores in Taiwan or airport counter pickup on 11/1-11/2 have already been shipped on time and will be available for collection at the designated locations.
For home delivery orders scheduled for 11/1-11/3, please note there will be delivery delays as logistics services are temporarily halted. If you have any order-related issues, please contact iVideo's customer support via Line.
If your travel plans are affected by the typhoon and you need to cancel or reschedule, please notify us through Line, and our customer service team will assist you promptly. Thank you.